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Parts & Field Service

Case Construction Service That Kept Mega-Projects on Schedule

From mountain highway base course to bridge abutment excavation — when a Tier-1 contractor calls for Case parts or an undercarriage survey, field teams target a twelve-hour roll-out with OEM-equivalent hydraulic and final-drive kits staged before arrival.

Night-shift excavator fleet beside service vans on mega-project

Four Service Pillars for Excavator & Backhoe Fleets

Case Construction parts, rebuild and documentation workflows are built for equipment managers who measure downtime in paving days lost—not ticket numbers.

On-call Field Service

Twelve-hour roll-time targets on contracted sites, with technicians carrying hydraulic system pressure gauges, track shoe gauges and pilot-pressure test kits for first-time-fix rates above ninety-five percent.

Component Rebuild

Slew bearings, undercarriage track groups, final drive assemblies and cylinder reseals rebuilt to measured clearances so excavators return to digging depth specs without mid-shift throw.

Crew Augmentation

Certified earthmoving field-service engineers embed with your foreman during commissioning—validating boom geometry, bucket capacity fitment and Tier 4 Final aftertreatment readiness.

EPC Document Pack

ISO 9001, CE 2006/42/EC and EPA Tier 4 Final audit deliverables prepared for procurement binders, including hydraulic cleanliness logs and undercarriage wear forecasts.

Project References

Six Sites Where Case Parts & Service Held the Critical Path

Karakoram Highway Base Course

Eight hundred thousand tonnes of aggregate paved over eighteen months—three paver fleets and supporting excavators serviced under a single Case Construction field contract covering filters, track shoes and vibratory drum bearing kits.

Asphalt paver convoy on mountain highway

Songhua Bridge Abutment Excavation

Two 30-ton Case excavators held digging depth and breakout force through rainy-season abutment cuts while field techs re-torqued boom pins and audited hydraulic system pressure between shifts—zero lost-time injuries on supervised PM.

Excavators preparing bridge abutment near river

Pilbara Iron-Ore Quarry Face

Cone-crusher liner rotation cycles dropped from forty to twenty-two hours after a grease-cycle and Case excavator face-loading audit aligned bucket capacity with haul-truck cycle times.

Iron-ore quarry excavator and crusher line

Coastal Port Yard Expansion

Twelve wheel loaders received salt-fog corrosion packages and Case Construction parts kits for final drives—keeping ground pressure and gradeability within design on compacted yard fill.

Wheel loaders on coastal port yard

Underground Drift Support

Case mini excavators and attachment kits supported drift muck removal with ventilation-compliant emissions documentation and 24/7 bit replenishment on swing shifts.

Mini excavator in underground construction drift

Urban High-Reach Demolition

High-reach excavator boom inspections between twenty-two-story decommission cycles kept slewing speed and hydraulic cleanliness inside OEM limits for a downtown teardown package.

High-reach excavator on urban demolition
1.6 Bn tMaterial handled under service contracts
4,200Paving days with Case PM coverage
9Mega-EPC clients on retainer
0Lost-time injuries on supervised PM

Send Case Construction your project schedule

Share paving day counts, excavator class lists and undercarriage hours. We draft a service rider covering Case parts online ordering, field PM and Tier 4 Final documentation within five business days.

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